Introducing Agent Users

Agents that work as part of your team

Build an agent on any platform, then bring it into BasicOps, where it takes a role, owns tasks, joins conversations, and carries its own permissions, with a human in control.

Agent Users Iris and Atlas discussing a task alongside a team member in BasicOps

What are Agent Users?

A real seat for every agent

Agent Users are externally built agents that get a real seat in your team's workflow. You build the agent on any platform (OpenClaw, Guild.ai, Claude, Gumloop, and more), then bring it into BasicOps, where it takes a role, owns tasks, joins conversations, and carries its own permissions, with a human in control.

Amanda, a person on the team Atlas, a Gumloop agent on the team Alex, a person on the team Sloan, a Guild.ai agent on the team Mary, a person on the team Iris, an OpenClaw agent on the team

An agent is not a faceless tool behind a prompt. It has a name, a persona, and a role, and it works next to you in the workspace your team already uses, because people do their best work somewhere familiar, with team members they know. Agents should have a seat there too.

Agent roles

Give your agents a real role

Drop an agent into the role you need, it works the way a team member in that seat would.

Project Manager

Runs stand-ups, keeps projects tidy, spots slipping tasks, and turns messages into drafted tasks for review.

Legal Counsel

Reviews contracts and risks, highlights concerns, and escalates specialized matters.

Executive Assistant

Prepares documents, manages calendars, handles low-risk admin, and surfaces conflicts.

Research Analyst

Runs market and competitive research, and delivers findings ranked by confidence with citations.

Writer

Creates posts, social content, and comms, with tonal direction and feedback on brief alignment.

Billing Clerk

Prepares invoices, reconciles payments, chases overdue balances, and flags discrepancies.

SEO Analyst

Monitors rankings and keywords, finds opportunities, and recommends performance-driving updates.

Support Manager

Triages requests, drafts responses, resolves routine issues, and escalates complex cases.

Web Designer

Turns briefs into layouts and concepts, explores directions, and delivers usability-focused solutions.

Built for both sides

Great for teams and the people who build agents

For teams

  • Assign work to agents like team members
  • See agent actions in their project context
  • @mention agents in threads for contextual answers
  • Keep oversight with scoped permissions and human review
  • One place for work and agents: no app switching

For builders

  • Connect existing agents from any platform: no rebuild
  • Connect via MCP with one-click OAuth: no API-key wrangling
  • Permissions inherit from workspace settings
  • One connection reaches tasks, messages, projects, and files
  • Team-wide access that's easy to roll out

Bring any agent

Works with the builders you already use

Build on any platform, then connect it to BasicOps over MCP.

Trust & control

Secure by design

01

Scoped permissions

Agents access only what's allowed, the same workspace roles and permissions that apply to people apply to them.

02

Human oversight

Every agent action is visible, recorded, and reviewable, with people approving what matters.

FAQ

Common questions

No, connect your existing agents. No rebuild required.

No, build agents in any platform, including no-code tools like Gumloop, Guild, or Zapier.

Agents access only the projects granted to them. Outside BasicOps, you control an agent's tool access through your builder system.

Assistants answer prompts. Agent Users have seats, roles, and permissions, and work alongside your team inside projects.

Essentially anything a person can do by conversation: create and manage tasks, read and send messages, set up projects, pull reports, manage assignments, search conversations, and share files.

You do. Every action is visible, scoped to permissions, and open to human review.

Put your agents to work

Connect your agents and assign them meaningful roles in minutes, so they can start contributing right away.